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姓名:
楊書成
職稱:
副教授
電子信箱:
henryyang@nuk.edu.tw
學歷:
國立中央大學資訊管理學博士
經歷:
國立屏東大學 資管系助理教授
國立高雄大學 資管系副教授
國立高雄大學 EMBA中心執行長
國立高雄大學 EMBA中心主任
國立高雄大學社會網絡創新中心主任
國立高雄大學社會網絡創新中心營運長
台灣社會網絡學會理事長
專長領域:
消費者行為
企業電子化
電子商務
供應鏈管理
網路行銷
個人著作:
期刊論文
Yang, S.C. (2024), “The Impact of Live Streamers' Characteristics and Content Information Quality on Audience Participation Intentions: A Para-social Interaction Perspective,” Journal of Universal Computer Science (SCI-E),Accepted.
Minetaki, K., & Yang, S.C. (2024), “A Comparative Analysis of the Security, Trust and Reliability of Internet-Based Financial Transactions,” Journal of Universal Computer Science (SCI-E), Accepted.
陳雅婷、楊書成 (2023),「服務品質對再接受服務意願之影響-以新冠疫情下之醫護人員為例」,量化分析與研究,2,pp. 1-10.
Yen, C.S., Ting, I.H., Yang, S.C., & Kang, C.Y. (2022), “Changes in Consumer Purchasing Behavior of Cultural and Creative Products During the COVID-19 Pandemic,” The Review of Socionetwork Strategies, 16(2), pp. 615-622.
Chen, G.L. & Yang, S.C. (2018), "The Antecedents of Brand Loyalty Building in a Facebook Fan Page," International Journal of Innovation in Management, 6(1), pp. 21-38.
楊書成、康家錞 (2017),「外匯選擇權驚魂記」,管理個案評論,8 (1),pp. 1-20.
Yang, S.C., Kang, C.C., & Zhao, Z.Y. (2016), “The Role of Top Management and Dynamic Capability in Inter-Organizational Information System Assimilation,” International Journal of Innovation in Management, 4 (1), pp. 35-51.
楊書成、陳美如、傅振瑞、胡昕昀、吳騰彥 (2014),「落實分潤的聯合行銷策略-微程式的Life+服務平台」,管理評論,33(2),pp. 65-79。[TSSCI]
郭英峰、伍啟銘、楊書成、顏士庭(2014),「線上購物服務失誤類型與補救策略、認知公平與補救後滿意度之關係」,電子商務學報,16(1),pp. 53-84。[TSSCI]
Kuo, Y.F., Hu, Z.L, & Yang, S.C. (2013), “Effects of Inertia and Satisfaction in Female Online Shoppers on Repeat-Purchase Intention: The Moderating Roles of Word-of-Mouth and Alternative Attraction,” Managing Service Quality, 23 (3), pp. 168-187. [SSCI]
Chen, G.L., Yang, S.C.*, & Tang, S.M. (2013), "Sense of Virtual Community and Knowledge Contribution in a P3 Virtual Community: Motivation and Experience," Internet Research, 23 (1), pp. 4-26. [SSCI] (NSC 98-2410-H-390 004-)
范錚強、王凱、楊書成 (2012),「法姆西連鎖藥局—慢性病連續處方箋會員制」,管理個案評論,3 (2),pp. 43-46.
范錚強、楊書成 (2012),「少林旅行社—價格標錯事件」,管理個案評論,3(1),pp. 63-68.
陳冠霖、楊書成*、馮文賢、唐順明、戴逸民 (2012),「從訊號理論與推敲可能性模式探討線上社群信任與忠誠度之研究」,電子商務學報,14 (1),March,pp. 73-96。[TSSCI]
楊書成、王凱、陳小芬、陳冠霖 (2011),「資訊服務業的營運模式變革-以博連資訊為例」,中山管理評論,19 (1),May,pp. 63-86。[TSSCI]
Yang, S.C. & Farn, C.K. (2010), “Investigating Tacit Knowledge Acquisition and Sharing from the Perspective of Social Relationships—A Multilevel Model,” Asia Pacific Management Review, 15 (2), June, pp. 167-185. [TSSCI (NSC 95-2416-H-251-016-)
王凱、戴基峰、楊書成 (2010),「工作角色與生涯規畫的兩難-以首映創意執行長為例」,管理評論,29 (2),April,pp. 39-54。[TSSCI]
Wang, C.C., Chen, C.T., Yang, S.C., & Farn, C.K. (2009), “Pirate or Buy? The Moderating Effect of Idolatry,” Journal of Business Ethics, 90 (1), pp. 81-93. [SSCI]
陳小芬、楊書成、黃莉婷、陳建宏、戴基峰 (2009) ,「沛錦科技的創業歷程-創業家精神與新創機會評估」,中山管理評論,17 (3),Novenber,pp. 603-629。[TSSCI]
Yang, S.C. & Farn, C.K. (2009), “Social Capital, Behavioural Control, and Tacit Knowledge Sharing–A Multi-Informant Design,” International Journal of Information Management, 29 (3), June, pp. 210-218. [SSCI]
楊書成、陳冠霖、趙仲宇 (2009),「從體驗行銷觀點探討部落格瀏覽行為之研究-以超級星光大道為例」,管理評論,28 (1),January,pp. 75-90。[TSSCI]
王凱、黃莉婷、陳純德、楊書成 (2008),「國際物流供應鏈的建構-新竹貨運Highly Confident Transportation國際物流聯盟」,資訊管理學報,15 (2S),April,pp. 89-108。[TSSCI]
楊書成 (2007),「出版產業的資訊能見度-以大智通文化行銷為例」,管理評論,26 (特刊),December,pp. 89-105。[TSSCI]
Yang, S.C. & Farn, C.K. (2006), “An Investigation of Knowledge Sharing froma Social Capital Perspective: How Social Capital and Growth Needs Affect Tacit Knowledge Acquisition and Individual Satisfaction,” Journal of Management, 23 (4), August, pp. 425-436. [TSSCI] (NSC 93-2416-H-008-012-)
Yang, S.C., Hung, W.C., Sung, K., & Farn, C.K. (2006), “Investigating Initial Trust Toward E-tailers from the Elaboration Likelihood Model Perspective,”Psychology & Marketing, 23 (5), May, pp. 429-445. [SSCI]
研討會論文
Yen, C.S., Ting, I.H., Yang, S.C., & Kang, C.Y. (2023), “Digital transformation of SMEs in the post-pandemic era-A case study from healthcare brands,”Proceedings of the 10th Multidisciplinary International Social NetworksConference (MISNC 2023), Sep, 4-6, Phuket, Thailand.
Ting, I.H., Yen, C.S. Kang, C.C., & Yang, S.C. (2022), “An Empirical Study of Automatic Social Media Content Labeling and Classification based on BERT Neural Network,” Proceedings of the IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM 2022), Nov, 10-13, Istanbul, Turkey.
Ting, I.H., Kang, C.C., Yang, S.C., & Yen, C.S. (2022), “A System Architecture for Achieving Proactive and Reactive Social Media Marketing,” Proceedings of the 9th Multidisciplinary International Social Networks Conference (MISNC 2022), Oct, 29-31, Matsuyama, Japan.
Ting, I.H., Yen, C.S., Yang, S.C. (2021), “RPA as A Tool for Social Media Marketing: The good, The Bad and The Ugly,” Proceedings of the 8th Multidisciplinary International Social Networks Conference (MISNC 2021), Nov, 15-17, Bergen, Norway.
Yang, S.C., Feng, T.T., & Wang, Y.H. (2019), “Exploring the Influencing Factors of Live-Streaming Viewers’ Participation Intention from the Perspective of Source Credibility Model and Cognitive Load - An Example of Mobile Device Users,”Proceedings of the 6th Multidisciplinary International Social Networks Conference (MISNC 2019), Aug, 26-28, Wenzhou, China.
Yang, S.C., Chang, R.M., & Hsu, C.J. (2019), “Post-purchase dissonance of mobile games consumer,” Proceedings of the 6th Multidisciplinary International Social Networks Conference (MISNC 2019), Aug, 26-28, Wenzhou, China.
Yang, S.C., & Lee, T.L., & Feng, T.T. (2018), “User Experience of Mobile Application's Interface: Measurement Development,” Proceedings of the 5th Multidisciplinary International Social Networks Conference (MISNC 2018), Jul, 16-18, Saint-Etienne, France.
Yang, S.C. & Chang, W.T. (2018), “How Can the Brand Get Benefit from Online Social Interactions?” Proceedings of the International Conference on Innovation and Management (IAM 2018), Jan, 30-Feb, 2, Fukuoka, Japan. [Best Paper Award]
Chen, G.L., Yang, S.C., Chang, R.M., & Lee, T.L. (2017), “The Antecedents of Brand Loyalty Building in Fan Page of Facebook,” Proceedings of the 4nd Multidisciplinary International Social Networks Conference (MISNC 2017), July,17-19, Bangkok, Thailand.
李姿陵、張瑋庭、楊書成 (2016),「線上社交貨幣對於品牌忠誠的影響」,台灣商管與資訊研討會論文集,3月25日,台灣台北。[佳作論文獎]
Yang, S. C., Hsiao, Y. T., & Su, W. Y. (2015), “The Effect of Virtual- Service Quality on Continuous Usage Intention of Facebook Page,” Proceedings of the 2nd Multidisciplinary International Social Networks Conference (MISNC 2015), September, 1-3, Matsuyama, Japan.
Yang, S. C. & Chang, W. T. (2015), “The Effects of Social Currency on Brand Loyalty,” Proceedings of the 2nd Multidisciplinary International Social Networks Conference (MISNC 2015), September, 1-3, Matsuyama, Japan.
楊書成、王健綸、洪巧庭、蔡耀賢、謝承豫 (2014),「影響手機遊戲 IAP 意圖之消費者動機-以神魔之塔為例」,第20屆資訊管理暨實務研討會論文集,12月13日,台灣桃園。
楊書成、劉立德、許家齊、陳正華 (2014),「以框架效應與廣告推薦訊息探討Facebook 上App 廣告之廣告效果研究」,第20 屆資訊管理暨實務研討會論文集,12月13日,台灣桃園。
Yang, S. C., Chang, W. T., Hsiao, Y. T., & Chen, B. Y., (2014), “The Effects of Perceived Value on Facebook Post Sharing Intention,” Proceedings of the 2014 International Conference on Advances in Mobile Computing & Multimedia (MoMM 2014), December, 8-10, Kaohsiung, Taiwan.
Yang, S.C., Chang, W.T., & Hsiao, Y.T. (2014), “V-SQUAL: A Multiple-Item Construct for Measuring Consumer Perceptions of Service Quality on Facebook Page,” Proceedings of the 2014 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (e-CASE & e-Tech 2014), November 12-14, Tokyo, Japan.
Yang, S.C. (2014), “Online Initial Trust Formation and Duration: The Effects of Online Endorsement, Affiliated Portal, and Brick-and-Mortar Vendor,”Proceedings of the 2014 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (e-CASE & e-Tech 2014), April 2-4, Nagoya, Japan. (NSC 96-2416-H-390 -017 -MY2)
楊書成、姚思妤、施喬心 (2013),「Facebook商業粉絲專頁態度之研究-訊號理論與動機理論觀點」,第19屆資訊管理暨實務研討會論文集,12月7日,台灣台中。
Yang, S.C., Chao, Z.Y., & Yao, S.Y. (2013), “The Antecedents and Consequences of Inter-Organizational Information System Assimilation,” Proceedings of the International Symposium on Business and Social Sciences 2013 (ISBSS 2013), March 15-17, Tokyo, Japan. (NSC 99-2410-H-390 -030 -MY2)
楊書成、林冠宇、姚思妤 (2012),「社群網站廣告效果影響因素之研究─以Facebook為例」,第18屆資訊管理暨實務研討會論文集,12月8日,台灣台北。
Yang, S.C., Chao, Z.Y., & Chen, G.L. (2012), “The Role of Top Management and Dynamic Capability in Inter-Organizational Information System Assimilation,”Proceedings of the International conference on Business and Information 2012 (BAI 2012), July 3-5, Sapporo, Japan. (NSC 99-2410-H-390 -030 -MY2)
楊書成、林冠宇 (2012),「Facebook中『讚』對廣告效果影響模式-溝通與說服模式觀點」,第21屆國際資訊管理學術研討會論文集,5月19日,台灣高雄。
Chen, G.L., Ling, W.Y., Yang, S.C.*, Tang, S.M., & Wu, W.C. (2011), “Explicit Knowledge and Tacit Knowledge Sharing,” Proceedings of 2011 International Conference on Management and Service Science (MASS 2011), August 12-14, Wuhan, China.
Chen, G.L., Yang, S.C.*, Tang, S.M., & Tai, Y.M. (2011), “ Investigate the Effect of Blog Browsing Intention on Loyalty toward TV Show From the Perspectives of Experiential Marketing and Idolatry,” Proceedings of 2011 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology, January 18-20, Tokyo, Japan.
陳冠霖、楊書成*、唐順明 (2010),「探討顧客體驗與虛擬社群感對於知識貢獻之影響」,第16屆資訊管理暨實務研討會論文集,12月11日,台灣雲林。
楊書成、趙仲宇、陳冠霖 (2010),「跨組織資訊系統內化研究-高階主管與動態能力的中介角色」,第21屆國際資訊管理學術研討會論文集,5月21-22日,台灣台南。
Chen, H.F., Lin, A., & Yang, S.C. (2009), “ Framing Information Systems: An Institutional Perspective on CRM System Implementation,” Proceedings of Pre-ICIS 2009 Workshop on Enterprise Systems Research in MIS, December 14, Phoenix, Arizona, USA.
Wang, K., Lin, C.L., & Yang, S.C. (2009), “Factors Influencing the Usage of Mobile Value-Added Service,” Proceedings of The 9th International Conference on Electronic Business (ICEB 2009), November 30-December 4, Macau, China.
Tai, Y.M., Ku, Y.C., Lin, S.C., & Yang, S.C. (2009), “Exploring the Effects of Information Sharing on Organizational Dependence,” Proceedings of The 13th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2009), July 10-13, Orlando, Florida, USA.
楊書成、馮文賢、陳冠霖、戴逸民 (2009),「從推敲可能性模式觀點探討線上社群信任與忠誠度之研究」,第20屆國際資訊管理學術研討會論文集,5月23日,台灣台北。
Chen, C.D., Yang, S.C., Wang, K., & Farn, C.K. (2008), “Antecedents and Consequences of Sense of Virtual Community: The Customer Value Perspective,”Proceedings of the 7th Workshop on e-Business (WeB 2008), December 13, Paris, France.
楊書成、陳冠霖、趙仲宇 (2008),「從顧客體驗觀點探討影響部落格瀏覽行為之研究-以大學生樣本為例」,2008管理評論年會暨第一屆前瞻管理學術研討會論文集,11月22-23日,台灣台北。[最佳論文獎]
Chen, P.R., Yang, S.C., Chen, T.H., & Chao, C.F. (2008), “A Study on Organizational Change within Higher Education Institutions from the Perspective of Social Exchange Theory,” Proceedings of the International conference on Business and Information 2008 (BAI2008), July 7-9, Seoul, Korea.
Wang, K., Lin, C.L., Chen, C.D., & Yang, S.C. (2008), “The Adoption of Wikipedia:A Community- and Information Quality-Based View,” Proceedings of the 12th Pacific Asia Conference on Information Systems (PACIS2008), July 3-7, Suzhou, China.
Chen, G.L., Yang, S.C., & Tai, Y.M. (2007), “A Study on the Relationship among Social Embeddedness, Tacit Knowledge Acquisition, and Job Performance,”Proceedings of the 2007 National Computer Symposium, December 20-21, Taichung, Taiwan.
Yang, S.C., Tai, Y.M., & Feng, W.H. (2007), “Investigating Online Trust Formation and Duration: The Roles of Market Maven and Product Involvement,”Proceedings of the 6th Workshop on e-Business (WeB2007), December 9, Montreal, Quebec, Canada. (NSC 96-2416-H-390 -017 -MY2)
Yang, S.C. & Farn, C.K. (2007), “Exploring Tacit Knowledge Sharing Intention and Behavior within Workgroup from the Perspectives of Social Capital and Behavioral Control,” Proceedings of the 11th Pacific Asia Conference on Information Systems (PACIS2007), July 3-6, Auckland, New Zealand. (NSC 95-2416-H-008-031-)
Yang, S.C. & Farn, C.K. (2007), “Investigating Tacit Knowledge Acquisition and Tacit Knowledge Sharing within Workgroup: A Social Relationship Perspective,”Proceedings of the International conference on Business and Information 2007 (BAI2007), July 11-13, Tokyo, Japan. (NSC 95-2416-H-251-016-)
Wang, C.C., Chen, C.T., Yang, S.C., & Farn, C.K. (2007), “Pirate or Buy? Moderating Effects of Idolatry and Price Perception,” Proceedings of the International conference on Business and Information 2007 (BAI2007), July 11-13,Tokyo, Japan.
Yang, S.C., Ling, W.Y., & Farn, C.K. (2006), “Differences between the Motivators for Explicit Knowledge Sharing and those for Tacit Knowledge Sharing,”Proceedings of the International conference on Business and Information 2006 (BAI2006), July 12-14, Singapore.[Best Paper Award]
Yang S.C. & Farn, C.K. (2005), “Assessing the Direct and Indirect Effects of Social Capital on Individual Tacit Knowledge Acquisition,” 2005海峽兩岸商學理論與實務研討會論文集,9月23日,中原大學商學院,台灣中壢。
蘇柏全、王存國、黃莉婷、楊書成 (2004), “The Impact of Service Quality on Picking an ERP Consulting Firm: A Discrete Choice Model,” 第二屆知識經濟與電子商務研討會論文集,10月2-3日,台灣屏東。
李小梅、楊書成 (1998),「全球資訊網廣告內容對廣告效果影響之探討—網路雜誌之實驗室研究」,第十三屆全國管理信息系統學術年會論文集,10月26日,中國合肥。
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